Ruckus Cloud Configuration Guide

The following instructions outline how to setup a Ruckus Cloud network for the Smart WiFi Platform. This guide assumes that your Ruckus Cloud network is already operational and on a live network with adopted Access Points. Please make sure any firewall rules, web content filters, and other security measures have been configured to interface with the platform.

  1. Log in to the Ruckus Cloud dashboard
  2. Using the navigation panel to the left, select Wireless Networks
  3. Click the Add Network button to the right and configure using the details below
      1. Network Name: (The name for your network) By default this will be used as your SSID name.
      2. Type: Captive Portal
      3. Click Next
      4. Select 3rd Party Captive Portal (WISPr)
      5. Click Next
      6. Portal Provider: Other provider
      7. Captive Portal URL: You will be provided this
      8. Check the box for Redirect Users to: You will be provided this
      9. Integration Key: This must be reported to support with your Ruckus Cloud AP MACs.
      10. Enable MAC auth bypass: Disabled
      11. Walled Garden: Enter the required whitelist entries based on the sign on products intended for use with this hotspot.
        Example: *.smartwifiplatform.com
      12. Authentication Service-
        1. Press the Add Secondary Server button
        2. Primary Server IP Address: You will be provided this
        3. Secondary Server IP Address: You will be provided this
        4. Port: 1812
        5. Shared Secret: You will be provided this
      13. Accounting Service-
        1. Turn the service ON
        2. Press the Add Secondary Server button
        3. Primary Server IP Address: You will be provided this
        4. Secondary Server IP Address: You will be provided this
        5. Port: 1813
        6. Shared Secret: You will be provided this
      14. Press Next
      15. Active the Wireless Network at the desired Venue
      16. Press Next
      17. Review the Summary looks correct and press Create
  4. Back on the Wireless Networks page, click the Name of the network just created
  5. Press the Edit Network option in the top right corner
    1. Select the Advanced Tab
    2. Allow the user to stay connected for: 10 Days
    3. Do not redirect to the portal when reconnecting within: 14300
    4. Press Save
  6. The configuration is complete

 

Disclaimer on hardware configuration guides in the KB:

This equipment has been integrated and tested in our labs with the Smart WiFi Platform using the firmware versions below.

AP FW Version: 5.1.1.0.2003

LIMITED HARDWARE SUPPORT: Hardware manufacturers frequently make changes to firmware, controllers and GUI’s. The information below may be out of date or images may be different and is to be used as a general reference guide. We do offer additional limited support to help with trouble-shooting and we highly recommend that you have a hardware support agreement and/or access to a hardware support engineering representative from the manufacturer.

Updated on July 12, 2023

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