If you’ve made customizations to your Splash/Connect Page and some images are not showing up or it’s not showing up properly then there could be some needed changes:
Possible Causes:
If the images that you used are located on an external hosting server then the images will not display unless we open up the domain name of your hosting site or other links in the splash page “walled garden”.
To Fix:
1. Upload your images to OUR server using the editor. You would then need to modify your source HTML code with the new file path located on our server.
2. E-mail our support department with the location name and a list of ALL of the external host URLS that you will need opened up on the controller’s walled garden.
3. Revert to one of our built-in templates