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Manufacturer SSL Certificates

Description: When a device associates to the Smart WiFi their browser displays a SSL certificate not trusted page.

Cause: Captive portal services use a SSL certificate when establishing an HTTPS connection.

Some hardware manufacturers use a self signed SSL Certificate for their controllers. This can cause some browsers to display an Unknown SSL Certificate error when devices first associate to the WiFi.

Resolution: Administrators may purchase a trusted SSL Certificate from a public Certificate Authority(CA) such as VeriSign and install it on their controller.

Updated on June 26, 2019
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