The Guest Insights panel will give you some great information about your guests!
- Top Guests – This will show you who uses your Hotspot(s) the most. Choose the Hotspot or Hotspots and choose the timeframe. You can click the name of the guest to see their profile information and their connection detail.
- Hotspot(s) Selection – Choose the Hotspot or Hotspots that you’d like to display. By default, the information displayed will be for all of the hotspots that you have permission to view.
- Time-Frame Selection – Choose the time-frame that you’d like to display. By default, the information displayed will be for the past 7 days.
- Guest Visits – This graph shows you the number of times your guests connect to your Hotspot(s). This is a great indicator to see if the number of repeat customers is going up after a promotion.
- Guest Demographics – Gender – This pie chart shows you the gender of your guests at the selected Hotspot(s) during the selected time-frame. Use this tool to compare different locations or perhaps to create new promotions like a ladies night.
- Guest Demographics – Age – This line chart shows you the age groups of your guests at the selected Hotspot(s) during the selected time-frame. Use this tool to compare different locations or perhaps to create new promotions targeting the age of your guests.