Cisco Meraki Configuration

Meraki Go is not supported by the Smart WiFi Platform.

Upon ordering our service, you will be given some specific information to populate the fields in your specific Meraki dashboard.

The following instructions outline how to setup a Cisco Meraki for the Smart WIFi Platform. Additional Cisco options may need to be enabled before you’re able to configure completely.

  1. In Cisco Meraki Dashboard, navigate to Wireless > Configure > Access Control.
  2. Select the SSID to be configured to the Smart WiFi Platform.

    Please do not use any apostrophes in your SSID as it will cause an issue with Authentication.

  3. Association Requirements: ‘Open (No encryption)’
  4. Splash Page: ‘Sign-on with ‘my RADIUS server’
  5. RADIUS for splash page: 
    Host 1: You will receive this from us
    Port: 1812
    Secret: You will receive this from us
    Host 2: You will receive this from us
    Port: 1812
    Secret: You will receive this from us

  6. RADIUS Accounting: ‘RADIUS accounting is enabled’

    NOTE: If you do NOT see this menu option then you will need to open a case with Meraki support and ask them to enable this feature for you. Simply ask, “Please enable RADIUS Accounting for this network.”

  7. RADIUS accounting servers:
    Host 1: You will receive this from us
    Port: 1813
    Secret: You will receive this from us
    Host 2: You will receive this from us
    Port: 1813
    Secret: You will receive this from us

  8. Data Carrier Detected: DCD is Disabled
  9. Captive Portal Strength: Block all access until sign-on is complete.
  10. Walled Garden Ranges: Please enter all the wildcard Default Walled Garden entries.

    BE SURE TO APPEND THE WALLED GARDEN TO INCLUDE ANY OTHER DOMAINS THAT YOU WANT TO BE DISPLAYED AS WELL.

 

  1. Go to Wireless>Splash Page – Then select the SSID you just configured access control for.
  2. Custom Splash URL: Enabled- You will receive this from us
  3. Splash Behavior:
    A Different URL: Enabled- You will receive this from us
  4. Then ‘Save changes”

 

The additional steps below are OPTIONAL. If you don’t perform these extra steps then you may get a notification in your e-mail everyday from Cisco. We recommend not performing these extra steps and just turning off the notification by following these steps (from Cisco support dept): If you do not want to open the path to your RADIUS server from the Meraki cloud address (x.x.x.x), you could just turn off notifications. The way to do this would be to remove your email address from the notification section of Network-wide > General > Network alerts > Send alerts via email to:

  1. You may also need to create some firewall rules in the Meraki Dashboard (To stop some alerts from coming into your e-mail) although this is not required for the Smart WiFi Services and splash pages to function:
    firewall_2
  2. Add the following entries to this area:
    Allow UDP: 52.23.46.139/32 Port 1812
    Allow UDP: 52.23.46.139/32 Port 1813
    Allow UDP: 52.207.192.243/32 Port 1812
    Allow UDP: 52.207.192.243/32 Port 1813
  3. You will need those ports open from your primary ISP router as well.
Updated on January 11, 2022

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