Campaign Summary

To view the Campaign Summary page, use the navigation bar to the left to go to Reports > Campaign Summary.

The Campaign Summary page provides a centralized location to review how all of your campaigns are performing. The page provides toggles to display the summary Smart or Scheduled Campaigns, by default all will be shown.

• Campaign Name- Displays the configured Campaign name.
• Campaign Type- Displays Smart or Scheduled for campaign type.
• Message Type- Email, SMS, or Twitter.
• Campaign Status- Displays the current status of the campaign.
• Last Action- Displays the last time the campaign was triggered.
• Open Rate- Displays the open rate for the life of the campaign.
• Unsubscribes- Displays the total unsubscribes received from the campaign.
• Download- Export a log of all Guests or Contacts who received a campaign.
  

  The timestamps in the exported reports show the time the platform generated the campaign based on allowed rates by providers to the guest/contact. Any delays in sending caused after the platform has triggered the request by the SMTP provider, Twilio, or Twitter application will not be tracked by the report.