FAQs

A list of frequently asked questions. We update this often.

Can adult content be blocked at my location?
Question: Can adult content be blocked at my location? Answer: The SmartWiFiPlatform does not natively provide content filtering because the...
Can I prevent someone from using the WiFi?
A: Yes! You can block any device from being able to use the guest WiFi service. Simply login to the...
I do not see one of the menu options
If you can’t see one of the menu options or functions that you see in the Smart WiFi Dashboard manual,...
My Smart WiFi Controller is not working
My Smart WiFi gateway controller appears to be down. What can I do? If your controller appears to be down here are...
How many Smart E-Mail rules can I have?
The maximum amount of Smart E-Mail rules per hotspot is limited to 20.