• Homepage
  • GDPR/CCPA
  • Feature Requests
  1. Home
  2. Knowledge Base
  3. FAQs
Searching...

FAQs

A list of frequently asked questions.
  • Known Issues

  • Supported Gateways(Access Points)

  • Touchless Menus

    Everything you need to know to configure your Touchless Menu.
  • Troubleshooting Tips

  • Configuration Guides

  • Getting Started

    Use this to help you get started quickly and to give you a better understanding of the platform.
  • How To?

  • Can adult content be blocked at my location?

    Question: Can adult content be blocked at my location? Answer: The SmartWiFiPlatform does not natively provide content filtering because the...
  • Can I prevent someone from using the WiFi?

    A: Yes! You can block any device from being able to use the guest WiFi service. Simply login to the...
  • I do not see one of the menu options

    If you can’t see one of the menu options or functions that you see in the Smart WiFi Dashboard manual,...
  • My Smart WiFi Controller is not working

    My Smart WiFi gateway controller appears to be down. What can I do? If your controller appears to be down here are...
  • How many Smart E-Mail rules can I have?

    The maximum amount of Smart E-Mail rules per hotspot is limited to 20.
Next

Articles

  • How can I sync Guest information to my Paytronix Loyalty database?
  • Version 2.84- SeatGeek and Guest Plan Email notifications
  • How to create a SeatGeek application
  • Nomadix Configuration Guide
  • Version 2.82- Nomadix integration and Feature Enhancements
  • Protected: Custom Feature #649790
  • Version 2.81- FortiGate integration and Feature Enhancements
  • Fortigate Configuration Guide
  • Can my campaign links be counted?
  • How to use a MikroTik as the gateway for a Sophos Wireless Network
Copyright © 2014-2023 SmartWiFiPlatform. All Rights Reserved.
  • Homepage
  • GDPR/CCPA
  • Feature Requests
en English
zh-CN 简体中文nl Nederlandsen Englishtl Filipinofr Françaisde Deutschit Italianopt Portuguêses Español